Data protection

karkya Privacy Policy — Your data is completely safe

At karkya, every piece of personal information you share is treated as a trust. This Privacy Policy clearly explains what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026 SSL Encrypted Applicable in Bangladesh

karkya never sells your data to third parties. Protecting your privacy is our core commitment.

Secured Privacy Encrypted

How We Protect Your Data

Six Key Highlights of karkya's Privacy Policy at a Glance

Secure data storage

Your personal data is stored on servers protected by AES-256 encryption, industry-standard firewalls, and regular security audits.

No sale of data

Karkya never sells or transfers your name, address, phone number, or any other personal information to third parties for marketing or advertising purposes.

Cookie Transparency

We clearly disclose which cookies we use and why. Non-essential cookies can be disabled by you at any time.

SSL Secured Connection

Every connection you make with karkya is encrypted via SSL/TLS. No one can read your data while it is in transit.

User controls

You have full rights to view, correct, or delete your own data at any time. Submit a request through our support team whenever you need.

Limited Retention Period

Data that is no longer required and has no legal retention obligation is automatically deleted after the set period. We do not hold on to data beyond what is needed.


1

Introduction and scope

Welcome to karkya.org. This Privacy Policy ("Policy") explains how karkya collects, uses, stores, and protects your personal information. It applies to all users of the karkya platform — from browsing the website to creating an account and playing games.

Karkya believes privacy is a fundamental right. This policy was built not just to meet legal obligations, but to genuinely protect you. By creating or using an account on the karkya platform, you are agreeing to this Privacy Policy.

This Policy applies alongside karkya's Terms and Conditions. Both documents should be read together. In the event of a legal dispute, the English version shall take precedence.

Our core commitment: karkya does not sell your personal information to any advertising agency, data broker, or third party. We never have, and we never will.

2

What Information We Collect

Karkya only collects information that is necessary to provide its services, ensure security, and meet legal obligations. A detailed breakdown of the data collected is provided below:

Data type Example When Collected
Identity information Name, date of birth, national ID number At the time of registration
Contact information Email, mobile number, address During registration and KYC verification
Financial Information Payment method, transaction history On deposits and withdrawals
Device and technical information IP address, browser type, device ID Automatically at the start of each session
Gaming Activity Game history, bet details, win/loss records During gameplay
Communication records Support chat, email correspondence Support Contact Hours

In addition to the above, karkya also automatically collects certain technical data — such as which pages were visited and for how long, and which links were clicked. This data is not personally identifiable and is used solely to improve the platform.

Good to know: karkya never stores your password in plain text. Passwords are stored exclusively as bcrypt hashes, which cannot be reversed to recover the original password.

3

Purpose of data use

Karkya uses the data it collects for specific, legitimate purposes only. Your information is used:

  • For account creation and management — to correctly identify you and ensure secure login
  • For KYC verification — to confirm age and identity and to prevent fraud
  • For payment processing — to complete deposits and withdrawals and maintain transaction records
  • For customer support — to resolve your issues and provide the assistance you need
  • To ensure security — to detect fraudulent activity and keep accounts protected
  • To meet legal obligations — in compliance with AML (Anti-Money Laundering) and KYC policies
  • To improve the platform — by analyzing user experience to enhance service quality
  • To ensure responsible gaming — by monitoring gaming behavior to identify risky patterns

Karkya never uses your data for purposes beyond those listed here. If we need to use it for a new purpose, your consent will be obtained first.

4

Data sharing policy

Karkya does not sell your data. However, limited information may need to be shared in certain circumstances:

  • Payment processors: Limited financial data is shared with bKash, Nagad, or banking partners solely to process transactions. Only the minimum necessary information is transmitted.
  • Regulatory and law enforcement authorities: karkya is legally required to provide information in response to a court order or a valid government request.
  • Fraud prevention agencies: Minimal data may be shared with authorized partners to help detect fraud.
  • Technology service providers: Server hosting or analytics providers may process data, but they are bound by karkya's strict privacy agreements.

Important: When data is shared with third parties, it is always limited to the minimum necessary. We do not share data with advertising agencies, marketing companies, or data brokers.

5

Cookies & Tracking Technologies

Karkya uses cookies and similar technologies on the website. Cookies are small text files stored in your browser that help improve your experience.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions and ensuring security Cleared at end of session
Preference cookies Remembering language and theme settings 30 days
Analytical cookies Page usage analytics and performance improvements 90 days
Security cookies Fraud detection and prevention of multiple accounts 1 year

You can disable non-essential cookies at any time through your browser settings. Please note that turning off certain cookies may affect the functionality of some platform features. karkya does not use any third-party advertising cookies.

6

Technical data security measures

Karkya uses a multi-layered security framework to protect your data. The following technical safeguards are in place:

  • All data transmissions are encrypted via TLS 1.3 protocol
  • Stored sensitive data is protected with AES-256 encryption
  • Server access is restricted by multi-factor authentication
  • Regular penetration testing and vulnerability scanning
  • 24/7 security monitoring and detection of unusual activity
  • Data backups are regularly stored in secure locations

While karkya strives to maintain the highest level of security, no online system can guarantee 100% protection. You also have a role to play — use a strong password, never share it with anyone, and report anything suspicious to support immediately.

Security incidents: In the event of a data breach, karkya will notify affected users within 72 hours as required by law and take prompt remedial action.

7

Your Rights

Under karkya's Privacy Policy, you have the following rights over your own data:

Right to access your data

The right to know what information karkya holds about you and to receive a copy of it.

Right to rectification

The right to request correction of inaccurate or incomplete information.

Right to erasure

Request to delete data after account closure, where no legal obligation requires its retention.

Right to restrict processing

The right to request that we stop using your data for specific purposes.

Right to data portability

The right to receive your data in a machine-readable format and to transfer it elsewhere.

Right to Object

The right to object to certain types of data processing.

To exercise any of these rights, contact our support team. Requests will be responded to within 30 business days of receipt. In some cases, complete deletion may not be possible due to legal requirements — if so, the reason will be communicated to you.

8

Data retention period

Karkya does not retain data longer than necessary. However, certain information must be kept for a defined period due to legal and regulatory requirements:

  • Account Information: For the duration the account is active and 5 years after closure (in accordance with AML regulations)
  • Financial Transaction Records: 7 years from the date of last transaction (legal obligation)
  • KYC Documents: 5 years after account closure
  • Support Contact: 2 years from the date of last contact
  • Gaming Activity Log: 1 year (for security review purposes)
  • Technical logs: 90 days

Once the retention period expires, data is securely and irreversibly deleted — including from backups within the same timeframe.

9

Children's Privacy

Karkya is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. Age verification is mandatory at registration, and if a user is confirmed to be under 18:

  • The associated account will be immediately suspended
  • All collected data will be promptly deleted
  • Any completed transactions will be cancelled.

If you are aware that a minor has created an account on karkya, please notify our support team immediately.

For Parents: If your child has accessed karkya using your device, please contact us. We will help resolve the situation promptly.

10

Policy changes

Karkya may update this Privacy Policy from time to time. The method of notifying users will vary depending on the nature of the changes:

  • Minor changes: The "Last Updated" date at the top of the page will be revised
  • Moderate changes: A notification will be posted on the platform
  • Significant Changes: You will be notified directly by email with a minimum of 14 days' notice before changes take effect.

Continued use of karkya after any changes indicates your acceptance of the updated policy. If you do not agree, you may close your account. Previous versions of the policy are available upon request.

11

Contact and complaints

For any privacy-related questions, requests, or complaints, please contact karkya's data protection team:

Response Time

Within 30 business days

Live Support

24/7 Live Chat

FAQ

View FAQs

If your complaint is not resolved, you have the right to file a complaint with the relevant regulatory authority. karkya is always committed to transparency and accountability.


Your data is protected, your experience is guaranteed — join now

Your privacy is fully protected at karkya. Create your account today with the assurance of SSL encryption, strict data policies, and transparent data management — and enjoy Bangladesh's leading gaming platform.

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