Karkya Terms and Conditions — What you need to know before you start

Welcome to karkya.org. These Terms & Conditions ("Terms") apply to every member ("you" or "user") who uses the karkya platform. By accessing the website, creating an account, or using any of our services, you are legally agreeing to these Terms.

These Terms should be read together with karkya's Privacy Policy, Responsible Gaming Policy, and any additional terms applicable to specific games or promotions. In the event of a conflict, these main Terms shall take precedence, unless stated otherwise in the specific rules.

Karkya reserves the right to update these Terms & Conditions at any time. A notice will be sent to your registered email address at least 7 days before any changes take effect. Continued use of the platform after the changes take effect will be considered acceptance of the updated terms.

You must provide accurate and complete information when creating an account on karkya. Inaccurate or incomplete information will prevent account verification and may result in withdrawal requests being blocked.

Required information at the time of registration:

• Full legal name (as it appears on your National ID or passport)
• Correct date of birth
• Current residential address
• Active mobile number
• A valid email address

As part of the KYC (Know Your Customer) process, karkya may request identity documents, proof of address, or payment method verification at any time. Failure to provide the required documents within the specified timeframe will result in a temporary account suspension.

Each person may only create one account. Operating multiple accounts using the same device, IP address, or payment method is strictly prohibited.

Karkya is an adults-only gaming platform. Use of karkya is strictly prohibited unless all of the following eligibility requirements are met:

Use of karkya is also prohibited in the following circumstances:

• Operating an account from a country where online gaming is legally prohibited
• Previously banned permanently from any gaming platform
• While undergoing treatment for gaming addiction
• Operating an account as a proxy on behalf of another person

Karkya may request a government-issued ID for age verification at any time. Withdrawal access will be suspended until verification is complete.

Karkya offers a range of reliable payment methods for depositing funds. All deposits are processed in BDT and are typically credited to your account instantly.

Please note when making a deposit: third-party payments are not accepted. You must use a payment method registered in your own name. Any funds sent from another person's account will be returned immediately and your account may be suspended.

Withdrawals on karkya are subject to certain conditions in accordance with our Terms & Conditions. Once all requirements are met, funds are typically processed within 24–72 hours.

Withdrawal Requirements:

• KYC verification must be completed
• Withdrawals must be made through the same method used for the deposit (to prevent money laundering)
• Minimum withdrawal amount is BDT 500
• Wagering requirements must be met before bonus winnings can be withdrawn
• Additional verification may be required for suspicious activity

The maximum daily withdrawal limit is BDT 1,00,000 and the maximum monthly limit is BDT 5,00,000. Different limits may apply for VIP members.

If you experience any issues with a withdrawal, please contact our support team. All disputes are resolved within 7 business days.

Karkya offers a variety of bonuses and promotional offers. Each offer comes with its own terms and conditions, which should be read carefully. General bonus terms are outlined below:

• Welcome Bonus: Applicable on the first deposit. A 30x wagering requirement on the bonus amount must be completed before withdrawal.
• Reload Bonus: Applicable on weekly or monthly deposits. Wagering requirement is 20–25x.
• Cashback Offer: A portion of your net losses within a specified period will be returned. This can be withdrawn directly.
• Free Bet/Free Spins: Wagering requirements must be met before winnings can be withdrawn.

Important Bonus Terms:

• Bonuses not used within 30 days of activation will be forfeited
• Multiple bonuses cannot be used simultaneously unless explicitly permitted
• A maximum bet limit applies while using a bonus
• Karkya reserves the right to modify or cancel any bonus offer at any time

Every game on karkya operates in accordance with international standards. Game outcomes are determined by RNG (Random Number Generator) technology, which is certified by independent testing agencies.

General Gaming Rules:

• Each game has its own rules, which must be read before starting
• If a game is interrupted due to a technical error, that round will be considered void and the stake will be refunded
• If you get disconnected, game results are saved on the server and will be available once you reconnect
• In Live Casino games, the dealer's decision is final, but cases of proven technical error will be reviewed
• Any complaints regarding a game outcome must be submitted to support within 24 hours

Karkya ensures that the RTP (Return to Player) rate for every game meets international standards. While RTP varies by game, a minimum of 94% is guaranteed.

Any activity that violates karkya's Terms & Conditions is strictly prohibited. The following actions will result in immediate account closure and forfeiture of all funds:

• Using bots, scripts, or automated software to play games
• Exploiting system vulnerabilities or bugs to gain an unfair advantage
• Creating multiple accounts to abuse bonuses
• Money laundering or transacting with funds from illegal sources
• Unauthorized access to another user's account
• Collusion — two or more players working together with the intent to harm other players
• Spreading false information that damages the reputation of the platform
• Harassing or threatening karkya staff

Users who wish to close their account must contact the support team. Please ensure all remaining funds are withdrawn before the account is closed.

Karkya may temporarily or permanently close an account for any of the following reasons:

• If evidence of a terms violation is found
• Failure to complete KYC verification or submission of false information
• If the account has been inactive for an extended period (more than 12 months)
• Self-exclusion request under the Responsible Gaming Policy
• Court order or directive from a regulatory authority

Inactive accounts will be charged a monthly fee of BDT 100 or 5% of the balance (whichever is lower) for as long as funds remain in the account. Once the balance reaches zero, the account will be closed automatically.

Karkya believes gaming should be a source of entertainment — not a solution to life's problems. That's why we are committed to responsible gaming and offer the following features to support user wellbeing:

• Deposit Limits: You can set daily, weekly, or monthly deposit limits
• Session Limits: Set a limit on how long you play in a single session
• Cooling-Off Period: You can take a gaming break ranging from 24 hours up to 30 days
• Self-Exclusion: You can request to permanently exclude yourself from the platform
• Reality Check: You will receive automatic alerts after a set period of time

If you need professional help with a gambling-related problem Responsible Gaming You can find more details on the page.

Karkya takes the protection of your personal data very seriously. We never sell your information to third parties. For full details on how we collect and use your data, please refer to our Privacy Policy Please read.

There are certain circumstances under which your information may be shared:

• In response to a valid request from law enforcement authorities
• Under audit by the licensing authority
• For payment processing (only necessary information)
• With partner organizations for fraud prevention purposes

Your data is protected with SSL encryption and our servers are secured by industry-standard firewalls.

Karkya reserves the right to modify these Terms & Conditions, in whole or in part, at any time. Users will be given at least 7 days' notice before any significant changes take effect.

For any disputes or complaints, please follow the steps below:

• Step 1: Notify the support team via live chat or email
• Step 2: If not resolved within 48 hours, please submit a formal complaint
• Step 3: A senior team will review the matter within 7 business days
• Step 4: If the issue remains unresolved, it may be referred to an independent mediator for settlement

These Terms are governed by international gaming law. Any legal disputes will be resolved through arbitration.